Refund policy

Lymph Savior orders are advertised with a 60-day money-back guarantee, administered by the seller. 🛡️ This site does not process orders or refunds and cannot issue one. Everything below describes how the guarantee is presented, not a policy we operate.

Who handles your refund

The seller who took your payment. They hold the order record, the payment and the refund system. Contacting us only adds delay — use the order confirmation email you received at checkout.

What the guarantee covers

Sixty days from the purchase date, per the stated terms. Note that the clock usually starts at purchase, not at delivery. Exact conditions, including whether bottles must be returned and who pays return shipping, are set by the seller and stated at checkout. Read that page before you pay, and save a copy of the wording shown to you.

How to protect your refund window

1. 📅 Calendar the deadline the day your order arrives, with a reminder five days earlier.
2. 💾 Keep the order confirmation email — order number, date and stated terms.
3. 📦 Keep the bottles until you have decided, including empties.
4. ⏰ Start the request early. Several days before the deadline, not on it.
5. ✍️ Put it in writing. Email creates a timestamped record; a phone call does not.

Common mistakes

The most common reason people lose a refund is the deadline passing while they were still deciding — particularly easy with a product reviews describe as taking six to twelve weeks. The second is ordering through a third-party marketplace listing, which usually falls outside the manufacturer's guarantee entirely.

If you are not getting a response

Contact the seller again in writing, referencing your original message and order number. If you paid by card and cannot reach a resolution, your card issuer's dispute process is the next avenue — time limits apply there too.

Terms change

Guarantee conditions are set by the seller and can be revised. The version displayed at checkout when you place your order is the one that binds.